Make the Switch to RiverBend Medical Group

We're pleased that you are interested in selecting a RiverBend Adult Medicine or Pediatric primary care provider. We are confident that you will find the process very simple.

STEP 1. Search for a new doctor by choosing your top two. Search here.

STEP 2. Call our Physician Transition Line at 1-413-598-7135 to confirm that the physician you have selected is accepting new patients.

STEP 3. Contact your insurance company to make the switch.

HNE: 413-787-4004 or 1-800-842-4464
BCBS: 1-800-200-4255
BMC Health Net: 1-800-792-4355
Tufts: 1-800-462-0224
Mass Health: 1-800-841-2900
Connecticare: 1-800-251-7722
Aetna: 1-800-435-8742

(All insurance cards have a member services 800# on the back that you can call as well.)

STEP 4. Schedule a visit with your new doctor.

Below are some links to help you choose a doctor, and how our state-of-the-art electronic Medical Record (EMR) will ensure a smooth transition and the best care possible.

New Patient Info
Electronic Medical Records

Thank you for choosing RiverBend for all your healthcare needs.