June 14, 2013
Guest Wi-Fi access expanded
Our Chicopee, Chicopee Main and Springfield waiting areas are now equipped with Wi-Fi "hotspots" Look for posted signs and stay tuned for access coming to the Agawam, Wilbraham and Westfield practices!
May 31, 2013
Digital Signage-because your time is important to us
RiverBend Medical Group has been participating in a pilot program utilizing electronic digital sign boards to communicate information to our patients. Currently we have two monitors located in waiting areas of the Agawam Adult Medicine and Chicopee Adult Medicine East departments. The feedback has been very positive resulting in a plan to deploy additional monitors at all locations throughout the rest of 2013.
The driving force behind this new concept is to keep our patients informed of the average wait time to see their physician or other provider. While we work diligently to stay on time, occasionally some situations arise that put us behind schedule; as a patient focused organization we feel that it is very important to keep our patients informed of any delay. Each provider for the department is listed with their approximate wait time. The wait time is updated real-time by the nurse/medical assistant working with the provider.
In addition to the provider wait times, a 3-day weather forecast and a ticker-style news feed appear on these monitors. Educational healthcare topics are also highlighted including diabetes, hypertension, cholesterol, colon cancer, lung disease and women’s health issues. We are respectful of your time and hope you find this new resource to be helpful and informative.
April 03, 2013
How RiverBend Gives Back to the Community
RiverBend Medical Group has made it a priority every year to support a charitable organization in our community. As many know, that organization is the American Heart Association, and their primary fundraiser, the Heart Walk. The American Heart Association is the nation’s oldest and largest voluntary health organization. Its purpose is to help prevent America’s No. 1 and No. 3 killers, heart disease and stroke. The AHA is an advocate of good health, promoting positive behaviors, nutritious eating habits and healthy lifestyles. It also funds cutting-edge research and professional education programs.
The RMG AHA Heart Walk Committee endeavors each year to engage our staff and providers in new and interesting ways to fundraise and support our cause.
Visit our Team Page at Pioneer Valley Heart Walk/RiverBend to join our team, create one of your own or simply to make a donation. We hope to see you at Forest Park for the walk on Saturday, May 18th. Registration and events begin at 9:00AM.